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Invoices and Payment Methods

Manage how you're billed and choose the best payment method for your Prerender.io subscription.

At the start of each billing period, we will send you an invoice for the current billing period and any extra renders you might have used in the previous billing period. You can add your Billing information on your Dashboard, which will be reflected in future invoices.

 

Overview

Prerender.io provides flexible payment options to make billing easy for individuals, teams, and enterprises. Invoices are automatically issued at the start of each billing period, detailing your plan cost and any extra renders from the previous cycle. Whether you prefer automatic payments or invoiced billing, this guide explains how invoicing works and outlines your available payment methods.

Detailed Explanation / How It Works

When Invoices Are Sent

You’ll receive an invoice at the beginning of each billing period outlining:

  • The current month's plan subscription
  • Any additional usage from the prior billing cycle (e.g. overage renders)

Invoices are calculated automatically and sent based on your selected payment method. You can find and update your billing info directly in your Dashboard, and changes will apply to future invoices.

Available Payment Methods

  • Card Payments (Credit or Debit):
    • Payments are processed automatically at the beginning of each billing cycle.
    • This is the default and recommended method for all users.
  • PayPal:
    • Users preferring to pay via their PayPal account can opt in for this method during setup or billing updates.
  • Bank Transfer (via Manual Invoice):
    • Ideal for enterprise accounts or others who need manual invoicing.
    • Carries a processing fee: $25/month or $300/year for users paying less than $300/month in fixed fees.
    • Bank transfers are free for accounts spending more than $300/month.
    • Setting the Payment Fee Terms to 'OUR' is mandatory to cover transfer-related bank fees."

Step-by-Step Usage

  1. Go to your Dashboard.
  2. Open the Billing > Billing info menu (Payment Settings)
  3. Choose or update your payment method
  4. Invoices will be generated automatically at the start of your billing period.

Common Pitfalls / Tips

  • If your card fails to charge, your account may be paused. Update your payment info promptly to avoid service disruption.
  • Invoices reflect your actual usage, including overages, so review rendering patterns regularly to pick the plan that suits your usage best.
  • Bank transfer users must accept fee terms and manually wire payments before invoice due dates.

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