How to Downgrade or Cancel Your Plan
Easily manage your subscription level directly from the Prerender dashboard.
Summary / Overview
As your website or business needs change, you may decide to downgrade your subscription or move to the Free Plan. Prerender makes it simple and transparent to manage your billing preferences, view costs, and take action—all from the dashboard. This guide walks you through how to downgrade, what happens when you do, and how to access help if needed.
Detailed Explanation / How It Works
Your current usage, render limits, and plan features are clearly displayed in the Billing section of your dashboard. From there, you can explore alternative plans, compare pricing, and click to downgrade at any time. Billing continues only through the current billing cycle—there are no surprise charges or locked-in contracts.
If you choose to downgrade to the Free Plan, note that it includes a limit of up to 1,000 renders per month. Exceeding that will result in service limitations unless you upgrade again.
Step-by-Step Usage
1. Navigate to Your Billing Settings
- Log in to your Prerender Dashboard
- Click on Billing in the left-hand menu
2. Access Subscription Plans
- In the Billing section, navigate to the Subscription Plans tab
- Scroll to find available plans, including the Free Plan
3. Downgrade to the Free Plan
- Locate the Free Plan box
- Click the “Downgrade to Free” button beneath the plan description
Common Pitfalls / Tips
- Your account will be billed for the usage under your current plan until the date of downgrade. There are no hidden fees or surprises.
- The Free Plan includes 1,000 monthly renders—sufficient for small or test environments.
- There are no cancellation penalties or hidden fees.
Related Articles
- Plan Options and How to Estimate Renders
- Invoices and Payment Methods
- Getting Help from the Prerender Support Team
Need More Assistance?
If you're considering cancelling your account or have questions about usage, billing, or features, our support team is here to help. Click the green “Help” button in the lower-left corner of the Prerender dashboard.