Nexus uses OpenAI’s Zero Data Retention setup, meaning the model provider does not store or train on your messages or screenshots. For our own observability, we store traces in LangSmith, including text and screenshots, so we can monitor, debug, and continuously improve the experience. LangSmith provides the data residency, and the storage is strictly for operational visibility rather than model training.
Overview
Nexus provides real-time guidance during onboarding and integration. Users can ask questions, upload screenshots, and receive step-by-step recommendations that adapt to their framework and configuration.
Nexus is optional, but highly useful when you need quick clarification or want to validate that your setup aligns with best practices.
Key Capabilities
Adaptive integration guidance
Nexus can answer implementation questions, provide clarification on any integration steps, and give context-aware suggestions based on the information you provide.
You can also upload screenshots so Nexus can identify misconfigurations or areas that need attention.
Inline troubleshooting
If you encounter unexpected behavior during setup, you can use Nexus to walk through potential root causes. Nexus will suggest corrective actions, configuration checks, or recommended updates.
Framework-aware recommendations
Nexus recognizes common frameworks and platforms, including:
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React
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Next.js
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Vue
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Cloudflare
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And more
Responses adjust automatically based on your tech stack, enabling more accurate guidance.
Clear instructions for all users
Whether you're technical or not, Nexus can break down integration tasks into approachable steps. This helps teams move through setup with fewer blockers and less dependency on engineering resources.
When to Use Nexus
Nexus is most helpful when you want to:
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Get immediate answers without waiting for support
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Troubleshoot an issue quickly using uploaded screenshots
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Understand the recommended steps for your specific framework
Accessing Nexus
You can find Nexus directly inside your Prerender dashboard during the integration flow.
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Log in to your account
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Locate the Nexus assistant widget
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Start a conversation by asking a question or uploading a screenshot
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Follow the suggested steps based on the guidance provided
Nexus will walk you through your integration from start to finish or help you with specific parts as needed. In case you are stuck , Nexus can generate a clear summary of what was attempted, what worked, and where you got stuck. You can use this summary to share all relevant context with Prerender Support or your engineering team.
Limitations
Nexus focuses on integration guidance, only supports English and does not act on your behalf. For questions regarding billing, account changes, or advanced custom setups, please continue to reach out to our Support team.
Feedback and Improvements
As Nexus evolves, user feedback plays a major role in shaping new functionality. You can submit suggestions:
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Through the Support panel inside the dashboard
