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How Do I Avoid Google Disapproval Due to Outdated Price or Availability on Cached Pages?

Ensure your product pages always show up-to-date prices and availability to avoid disapprovals and improve SEO performance.

 

Overview

If Google disapproves your product listings, it’s often due to a mismatch between what’s shown on your site and what’s submitted in your product feed—especially prices or stock availability. This typically happens when Prerender serves an outdated cached version of a product page that no longer reflects the latest data.

This not only causes Google Merchant Center disapprovals but can also negatively impact search engine rankings and user trust.

 

Possible Causes / Scenarios

1: Cached Page Shows Old Price or Availability

  • When a product’s details change (e.g., sale price, stock status), the live site updates, but the cached page may still show the old information.

2: Cache Duration Too Long

  • If your Prerender cache expiration is set to a long interval (e.g., 30 days), Google may crawl a version of the page that hasn’t been updated yet.

3: Product Updates Not Triggering Recache

  • Without automation, changes in product data don’t automatically notify Prerender to fetch and cache the latest version of the page.

 

Solution: Recache Product Pages

To prevent this, you need to recache the affected product page(s) so that Prerender serves a version with the most accurate pricing and availability.

  1. Log in to your Prerender Dashboard.

  2. Go to Cache Manager.

  3. Use the Add URLs button to recache the affected product page(s).

  4. Choose whether to render for Desktop, Mobile, or Both.

  5. Click Add.

This ensures Google receives the latest content the next time it crawls the URL.

 

Best Practice: Automate Recaching via API

For ongoing accuracy:

  • Use the /recache API endpoint

  • Integrate it into your product update workflow
    → When product price or availability changes, trigger a recache API call

This ensures Google always sees the correct information when crawling your site.

API Documentation
More information on the API endpoints is available on our documentation page. 

Additional Tips / Best Practices

  • Shorten cache durations for product pages in the dashboard if frequent updates occur.

  • Test pages using Google’s URL Inspection Tool to verify what version Google sees.

  • Exclude pages with dynamic pricing from caching entirely using Ignored URLs if automation is not possible.

  • Regularly audit your most popular product pages for freshness and accuracy in the cache.

Get Support

Still have questions or need help? We’re here for you!

If you’ve followed the troubleshooting steps and still can’t resolve the issue, feel free to reach out to our support team. You can contact us via:

To help us resolve your issue as quickly as possible, please gather and include any relevant information, such as:

  • Affected product URLs

  • Screenshots from Google Merchant Center

  • Any recache attempts already made

Providing these details up front will help our team diagnose the problem more efficiently and get you back on track faster.

 

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