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How do I completely remove or uninstall Prerender from my site?

To fully disconnect Prerender, make sure your integration is removed, cached pages are cleared, and your domain is no longer sending requests.

    Overview

    If you no longer wish to use Prerender with your website, uninstalling it requires a few key steps to prevent bots from being redirected through Prerender and to stop pages from being served from our cache. You may also want to verify that no residual configuration is still active on your side.

    Removing Prerender correctly ensures that search engines receive content directly from your origin server and prevents stale or outdated integrations from remaining active in your system.

    Possible Causes / Scenarios

    • You removed the Prerender integration but forgot to clear cached pages.
    • Requests are still being redirected due to remaining middleware or proxy rules.
    • Your monitoring tools show signs that Prerender is still intercepting traffic.

    Solution Steps / Troubleshooting Guide

    1. Remove all integration code and redirects: Ensure that any server-side logic, middleware, or proxy configuration forwarding traffic to Prerender has been removed.
      • If you're unsure of where it’s implemented, check your application’s routing logic or refer to our integration guide.
    2. Delete all cached pages: Navigate to your Prerender dashboard and clear the cache for your domains. Follow this guide for detailed steps.
    3. Verify Prerender is no longer serving requests: Use our verification method to check if Prerender is still handling requests.
      If the x-prerender-request-id header is missing from the response, it means Prerender is no longer in use.
    4. Confirm removal in the Domain Manager: Log into your Prerender account and open the Domain Manager.

      If you see a red warning icon ⚠ under the “Integration” column, it means Prerender is no longer detected for that domain.

    Additional Tips / Best Practices

    • After uninstalling, monitor your logs to ensure requests are no longer reaching prerender.io.
    • If you’ve removed the integration from one environment (e.g., staging), make sure it’s also removed from others (e.g., production).
    • Re-test any impacted pages using browser dev tools or a header checker to verify Prerender headers are absent.

    When to Contact Support

    If you've followed all steps and Prerender still appears active or cached responses are showing up:

    • Contact us at support@prerender.io
    • Include a URL where Prerender is unexpectedly still active
    • Attach a screenshot of your request headers or dashboard status

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